Livingstone Privacy Notice

This privacy notice applies to the personal information we collect about visitors to our website, job applicants, our current and former employees, and information collected at Livingstone conferences or events. It explains what to expect when we collect your information. Where “Livingstone” or “we” is used in this policy, it means the Livingstone Technologies entity that acts as the controller or processor of your information.

This notice tells you:

• The information we collect
• How we get the personal information
• How we use the information
• Who we share your information with
• How we store and secure your information
• How long we retain your information
• Your rights
• Your rights to complain to the regulator
• Changes to the notice
• Our contact details

The information we collect

The information we collect that identifies you personally include your name, job title, email address, company name, and country/region. In addition, we collect information on how you heard about us, and other helpful information needed to provide you with adequate services. We log your IP addresses and any cookies-related data when you visit our website. Where you are applying for a job at Livingstone, your contact details, Curriculum Vitae (CV) and other information related to educational background and employment history may be required.

 

How we get the personal information

Most of the information we process is collected in a variety of ways which includes:

Livingstone Website: When you provide your information on the ‘Contact Us’ page of our website. We may use cookies to track, gather, and aggregate information about how you access our website.

Events, Surveys and Promotions: When you register with Livingstone or request information such as whitepapers, guides, or newsletters on any Livingstone products or services. When you register to attend event/webinar/conference via Livingstone. When you participate in an online survey, prize draw or promotions by Livingstone.

Job Application: When you apply for a position with Livingstone via the website, you will be required to provide information necessary for the recruitment process. Unless the disclosure is mandated by law, we will inform the applicant in advance whenever we wish to reveal information to a third party.

Social Media: When you visit our social media pages. However, your interactions on social media are governed by the provider’s privacy policy.

We may receive information related to the business indirectly from other sources such as our partners, publicly available database or third parties from whom we have purchased data, and this data is combined with the information we already have about you. If you have questions about this practice, please contact us at marketing@livingstone-group.com.

 

How we use the information

Livingstone uses the information provided to:

• Fulfil your request for certain products or services,
• Monitor how you use our website and personalise your experience,
• Keep you up to date on the latest news, product and services, special offers, or any other relevant information we think you’d like to hear about either from us, our partners or the industry,
• Process your job application by assessing your suitability for a role with us and to monitor recruitment statistics.
• Additionally, we may utilise this data for evaluating the effectiveness of marketing, advertising, and sales efforts.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:

• For our legitimate interest, if this is not exceeded by your own interests, fundamental rights, or freedoms, and for us to be efficient while delivering our products and service to We must for instance, make sure that the use of your personal information in these circumstances is consistent with what you may reasonably expect and has the least possible effect on your right to privacy.

• Where using your personal information is required to carry out our obligation under any contract with you (including employment and providing our products and services)
• Where your personal information is posted on our website as a satisfied customers testimonial, we will send you an email asking for your You can withdraw your consent at any time by contacting marketing@livingstone-group.com.
• Where you agree to non-essential cookies this processing occurs with your consent.

Cookies

Livingstone uses ‘Cookies’ and similar technologies which are small text files placed on your computer or device when you visit the website. Cookies are used to gather demographic information about users, track website traffic trends and analyse users’ navigation around the website so that we can improve the website and provide a better and personalised service according to your personal preferences and interests. You can control the use of cookies at the cookies setting which pops up when you view the site by either accepting or declining the cookies. You give your consent if you accept the cookies. If you decline cookies, your information won’t be tracked when you visit our website, and it may limit your use of certain features or functions on our website or cookies.

Who we share your information with

Livingstone may share your information with business partners who work on our behalf or with us. We have agreements in place with our data processors. This means that they are restricted from using your personal information in any way unless we have given them permission to. Your personal information will not be shared by them with other organisations besides us. They will secure it and retain it for the specified period. We may share your information with third parties working on our behalf to provide products and service requested by you, whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information. We will never share your information—either for free or by selling it—to a third party. Your personal information may be stored and processed in the United States or any other country where Livingstone and its partners are located. Your personal information is governed by this policy and is bound by the appropriate confidentiality and data transfer agreements and applicable laws. Livingstone may share your information when we have your express consent to share it for a specified purpose, when we need to respond to court orders or other legal process and when we need to protect the personal safety of the users of our website or defend Livingstone rights/ property.

How we store and secure your information

Livingstone understand how important it is to protect your information, and we have taken the appropriate measures, including implementing technical safeguards like access control, network firewalls and encryption to secure your information.

How long we retain your information

We have data retention policies that provide information on how long personal data is kept in our IT systems. Retention periods are determined by legislation and business requirements. All information is held securely on our systems and only in accordance with our retention policies.

Where we collect behavioural data, we reserve the right to retain this data in an anonymised form when we no longer provide a service to a user or when an account has been closed.

Your rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to request that we rectify or update any personal information you think is inaccurate.

Your right to erasure – You have the right to ask us to delete your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances, such as using your personal information for direct marketing. Refer to Opting-out of email and selecting email preferences for more information.

Your right to complain to the regulator.

If you have any concerns about how we process your information, you should make a complaint to us first. If you are still not satisfied after we have addressed your request, you can complain to the regulator. This is the Information Commissioner’s Office in the UK (https://ico.org.uk/).

More information on these rights can be found at https://ico.org.uk/your-data-matters/.

Your right to data portability

In some circumstances such as where we are carrying out processing by automated means and the lawful basis for processing is consent or the performance of a contract, you have the right to obtain a copy of your personal information in a structured commonly used and machine readable format.

 

Automated decision-making or profiling

When processing your information, we do not use any automated decision-making or profiling.

International transfers of personal information

Livingstone is an international group of companies, and we may transfer your information to our offices, business partners or third-party service providers that are outside of your country of residence, based on legitimate interest. We will put appropriate measures in place to always keep your personal information secure.

Opting-out of email and selecting email preferences

If you would like to be removed from our database, please contact marketing@livingstone-group.com and we will ensure that you are opted out of receiving future mailings from our mailing lists at any time. Alternatively, you can ‘unsubscribe from all future emails’ via the link found in the footer of all marketing emails that have been sent to you.

If you would like to select the type of information you receive from marketing, you can do so by the link to update your ‘email preferences’, found in the footer of marketing emails that have been sent to you.

Testimonials

We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at: marketing@livingstone-group.com.

Updating our privacy notice

This privacy notice will be regularly updated in compliance with law, following best practice, or to satisfy changing business needs. This privacy notice was last updated on December 6, 2023.

Our contact details

All requests and complaints about your personal information and this Privacy Notice should be directed by email to marketing@livingstone-group.com.

Address: Livingstone Technologies Limited, Galaxy House, Unit 3, 32 Leonard Street, London, EC2A 4LX.