Blogs and Articles

Our complete library of the latest blogs, articles, and industry insights.

Blogs & Articles

    abstract image with the letters IBM

    IBM Passport Advantage changes: what the shift to the CRA means for software asset management

    For years, the International Passport Advantage Agreement (IPAA) has been a familiar foundation for organizations buying, renewing, and managing IBM software. But as IBM continues to evolve its commercial and contractual frameworks, customers are being asked to navigate a different model in which the Client Relationship Agreement (CRA) plays a more central role.

    IBM’s current documentation confirms that licensing terms are increasingly being structured through the CRA alongside product-specific License Information documents and transaction documentation.

    why Livingstone digital face

    Why Livingstone? Moving from Software Asset Management to Software Investment Management

    For large organisations, Software Asset Management is no longer simply about knowing what software you own or preparing for the next vendor audit.

    Software estates have become bigger, more complex, and more dynamic. Organizations are managing traditional licenses alongside SaaS, cloud consumption, AI, decentralized purchasing, and an increasingly complex network of software contracts.

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    Image of EU flag on AI nodes

    Enforcement of the AI Act began on 2 August. Here is your starting point.

    Enforcement of the EU AI Act has begun, but for organisations deploying AI, the first step is practical: understand what AI tools are in use, who owns them and what data they touch. This blog explores the immediate governance priorities, upcoming deadlines and why better AI visibility can support both compliance and cost control.

    picture of budget on a laptop screen and microsoft logo

    Microsoft Budgeting Has Changed. Has Your Budget?

     

    How should organizations plan their Microsoft budget in 2026?

    Microsoft investment now extends beyond licenses and renewals. Azure consumption, Copilot, AI infrastructure, security, storage, and changing commercial models all affect the total cost of the Microsoft estate.

    Here are five trends shaping Microsoft budgeting and investment optimization for enterprise organizations.

    Blog cover for The efficiency gap: Software waste is hiding in plain sight, featuring a mountain landscape.

    The efficiency gap. Software waste is hiding in plain sight

    Your software estate could be wasting millions. Discover practical strategies to optimise licences, improve visibility and negotiate better renewal outcomes.

    AI spend dashboard showing rising usage, cost charts and missing spend controls for a blog on AI governance and software asset management.

    The $500 million AI bill that was never an AI problem

    Wasted software spend is still a real issue despite optimisation efforts. The thing is, it’s not really the fault of your SAM or procurement teams. It’s complicated. This blog explores the challenge and what organisations can do about it

    Is your company wasting millions on software? It’s probably not your fault

    Wasted software spend is still a real issue despite optimisation efforts. The thing is, it’s not really the fault of your SAM or procurement teams. It’s complicated. This blog explores the challenge and what organisations can do about it.

    SAP Shift to Subscription - man on mountain at sunset

    Shift to Subscription & Cloud Models: Goodbye, Perpetual?

    Why SAP’s licensing strategy is changing and how to stay in control of your costs

    SAP licensing changes, how AI affects costs

    SAP Licensing Offer Changes: Watch Out for AI Costs

    SAP has been busy reshuffling its product bundles and licensing options and if you’re not paying attention, those changes could sneak unexpected costs into your next renewal. Among the biggest shake-ups? Artificial intelligence features are no longer bundled into premium packages.

    2026 software licensing trends

    Eight software licensing trends that will shape 2026

    If 2025 was the year vendors announced big commercial change, 2026 is the year many organisations will actually pay for it. We’ve pulled together eight trends we think will shape software licensing in the year ahead.

    Microsoft Announces New Price Rises from July 2026: What It Means for Your Organisation

    Hot on the heels of major Enterprise Agreement (EA) pricing changes, Microsoft has now announced further global list price increases across its core Microsoft 365 suites. Read on to learn more. 

    Evolving SAP Licensing Mechanics: FUE and Digital Access

    SAP’s licensing mechanics are evolving to match the shift to cloud and subscription models, and the changes impact every customer, whether you’re still on ECC or deep into S/4HANA. The two big areas to understand are Full Use Equivalents (FUEs), and Digital Access. Read on to learn more.

    M&A, Layoffs & the Impact on Software Licensing

    Boards are doing two things at once in 2025: buying companies and cutting people. This blog looks at the impact of these twin forces on your software licensing and what SAM teams need to do to ease the squeeze.

    Microsoft ends tiered EA discounts for online services - what to do if your renewal is within 12 months

    Microsoft ends tiered EA discounts for online services - what to if your renewal is within 12 months

    SAP ECC support ends in 2027 - your options and the licensing implications

    SAP ECC Support Ends in 2027 - Your options & the licensing implications

    Common SAP Licensing Pitfalls You Can Dodge

    Common SAP Licensing Pitfalls You Can Dodge

    Livingstone Named a Leader in 2025 Gartner® Magic Quadrant™ for SAM Managed Services

    Livingstone Named a Leader in 2025 Gartner® Magic Quadrant™ for SAM Managed Services

    Gareth Redshaw on optimising software licensing

    Optimise for impact - how cost optimisation drives innovation

    SAP Tightens Discounting on On-Premise Licenses: What It Means for Your Costs and Risks

    SAP Tightens Discounting on On-Premise Licenses: What It Means for Your Costs and Risks

    Livingstone talent Shortlisted for UK IT Industry Awards 2025

    Microsoft ends tiered EA discounts

    Microsoft Ends Tiered EA Discounts for Online Services

    EA vs CSP vs MCA-E - which Microsoft license is right for you

    EA vs CSP vs MCA-E Which Microsoft licensing model is right for you?

    SAP Digital Access - what you need to know

    Managing SAP Digital Access - what you need to know

    Broadcom is auditing VMware customers

    Broadcom is auditing VMware customers - What you need to know right now

    Adobe’s Creative Cloud price hike - what you need to know

    In a move that’s already raising eyebrows across the creative and IT communities, Adobe is rolling out an automatic shift to a more expensive subscription tier for Creative Cloud users. And it’s happening whether you asked for it or not. Read on to get the details.

    VMware by Broadcom’s New Mandatory Compliance Reporting: What It Means for Your Business

    VMware by Broadcom’s New Mandatory Compliance Reporting: What It Means for Your Business

    Broadcom’s at it again. A quiet but critical change to VMware’s licensing terms means customers must now submit compliance reports every 180 days—or risk losing access to key software functions. This new clause, buried in updated documentation, has serious implications for IT, procurement, and SAM teams alike. Here’s what it means, why it matters, and how to stay ahead of it.

    Post-merger integration: are complex IT contracts slowing you down?

    Software contracts, often overlooked during a merger, can lead to significant. This blog explores how Livingstone’s Contract Intelligence service gives PMI teams the visibility and control they need to untangle contract chaos, identify savings, and fast-track a smoother integration.

    S/4HANA Planning Checklist - licensing edition

    S/4HANA Planning Checklist - The Licensing Edition

    S/4HANA promises a sleek, streamlined SAP future. But to get there can be a licensing minefield. Before you start migrating, here are the key questions to ask, along with how Livingstone can help you steer clear of trouble.

    AI Adoption: What SAM and procurement teams need to know

    AI Adoption: What SAM and procurement teams need to know

    While the AI push from major vendors like Microsoft, Oracle, IBM, Salesforce, ServiceNow, and SAP is exciting, AI at an enterprise level continues to require enormous amounts of processing time and resources. As it is integrated into more and more products, the running costs will undoubtedly be passed on. 

    In this blog, we look at what’s changing and provide a handy AI software deal evaluation checklist.  

    IBM Licensing Readiness Checklist

    IBM licensing readiness checklist

    Whether you’re facing a renewal, preparing for an ELP, or trying to make sense of ILMT, this checklist will help you assess your readiness and take control of your IBM environment before it takes control of you.

    Simon Leuty, Founder of Livingstone embarks on new AI venture

    Livingstone Founder embarks on new AI venture

    Oracle Database Licensing - processor metric vs named user plus

    Oracle Database licensing – Processor and Named User Plus

    Oracle database editions licensing

    Oracle Database Editions – Technical and Licensing differences

    A picture of Lisa Maines, managing director of Livingstone

    Lisa Maines: A woman in an ITAM world

    Justin Venables tailspend management with contract intelligence

    VMware by Broadcom changes

    VMware by Broadcom - What's New?

    How to defend an Oracle audit

    How to defend an Oracle audit

    When an Oracle audit is looming, procurement and IT leaders face significant challenges. With the right preparation, you can reduce your risks and minimize costs during an Oracle audit. Ben Dove shares his top 5 tips on how to do this.

    Five IT predictions for 2025

    Five IT predictions for 2025

    What can IT budget holders, ITAM and IT procurement leaders expect in 2025? With economic uncertainty still a key factor, Livingstone experts share their predictions on what they expect to see in 2025 to help you prepare for the year ahead.

    Microsoft licensing changes November 2024

    Changes to Microsoft Enterprise Agreements and pricing in 2025

    Over the last 24 hours there has been a flurry of speculation after recent announcements came out from Microsoft. We asked Gareth Redshaw, Livingstone Senior Consultant for Microsoft Optimization and Negotiation to share his thoughts on what these announcements include and what they mean.

    Chess - Microsoft-negotiation

    On demand webinar: How to plan for a successful Microsoft negotiation

    In the game of software contract renewals, the balance of power has tipped in favour of the mega vendors, particularly for Microsoft.

    In this on demand webinar, learn what has changed, get a three-step optimization plan, and discover insider secrets to negotiate a better Microsoft contract.

    IT industry insights from October 2024

    Industry news from October 2024

    News headlines that have grabbed our attention. Get a brief round up of the latest news from the IT industry for October 2024.

    Oracle ULAs - what they are and do you need one

    What is the Oracle Unlimited Licensing Agreement

    On the surface, Oracle Unlimited Licensing Agreements (ULAs) look like a tempting all you can eat buffet, or a security blanket. But the truth is, except for a few high growth organizations who will benefit from it, ULAs are a money trap for 99% of organizations. In this in-depth blog, we dig into the subject of ULAs. Plus get access to a video learning series on the topic.

    Andy Gray of Livingstone

    Two steps to make license management easier

    Software license management doesn’t have to be hard. Livingstone’s Andy Gray explains how doing work upfront saves time, money and reduces future risk.

    Oracle Java e-learning series

    Oracle Java Mini Learning Series

    Changes to Oracle Java licensing means your organization could be at financial risk. To help you learn more about this topic, we’ve created an complimentary Oracle Java Mini Learning Series. Six short emails, a whole lot of knowledge.

    Livingstone September insights

    Industry news from September

    Every month we do a brief round up of headlines that grabbed our attention. Here are some of the industry highlights from September in case you missed them.

    On demand webinar on the next evolution of SAM managed services

    The next evolution of SAM Managed Services

    In this on-demand webinar, Simon Leuty, Founder and Head of Innovation at Livingstone and Gareth Redshaw, Livingstone Senior Director of Optimization and Negotiation, cover the next evolution of SAM Managed Services.

    9 Months After Broadcom’s Acquisition of VMware – What Have We Learnt About Their Strategy?

    It’s been 9 months since Broadcom acquired VMware. What impact is this having on organizations who are transitioning VMware licenses to Broadcom? Livingstone Managing Consultant Richard Cannings shares some of the difficulties he has seen clients experience and gives advice on how to tackle it.

    Livingstone is a Leader in the 2024 Gartner Magic Quadrant for SAM Managed services

    Livingstone Group named as leader in the Gartner Magic Quadrant 2024

    Livingstone Technologies has – for the fourth consecutive year – been named a Leader in the 2024 Gartner® Magic Quadrant™ for Software Asset Management Managed Services. The report evaluates twelve vendors based on their Completeness of Vision and Ability to Execute.

    The tug and war of vendor negotiation in 2024

    One of the privileges of assisting some of the world’s largest businesses in negotiating their software contracts is the ability to reflect on how pressures and outcomes have evolved. As we exit the busy season of the Microsoft year-end, it is an opportunity to reflect on the market, the vendor approach, and where current trends are heading.

    Rocket Software recent acquisition blog - Senior Consultant Rob Gamon

    Everything you need to know about Rocket Software's recent acquisition of Micro Focus AMC

    As Rocket Software completes its acquisition of the Micro Focus Application Modernization and Connectivity business (AMC) of OpenText, Senior Consultant Rob Gamon provides some insights on what to look out for.

    Managing Office 365 with ServiceNow's SAM Pro - Adan Urdaneta blog

    Managing Office 365 with ServiceNow's SAM Pro: Optimizing License Compliance and Utilization

    Learn from Principal Consultant, Adan Urdaneta, how ServiceNow’s SAM Pro platform optimizes Office 365 management, ensuring compliance, cost savings, and efficient license utilization.

    Optimizing your operating model: How to tackle the challenges in the financial market from a Software Asset Management perspective

    In today’s volatile financial landscape, organizations face a multitude of challenges, including macroeconomic conditions, budget constraints, fluctuating interest rates, and ambitious savings targets. To thrive, businesses must adopt a proactive approach.

    Are you audit ready - Alicia Ijaz blog

    Are you 'audit ready?'

    Do you have a good handle on your software assets? Are you certain that you would be prepared in the event of a software license audit? If the answer is not a confident ‘Yes!’, there are things you can be focusing on to ensure you are in a better position if your team is presented with an audit notification letter.

    The importance of a Software Asset Management Maturity Assessment

    With the increasing cost and complexity of software licensing agreements and the potential risks associated with non-compliance, Senior Consultant Andy Gray discusses how conducting a SAM Maturity Assessment is imperative for businesses of all sizes.

    5 key principles to ensure a positive customer experience

    The field of Customer Success has become a critical linchpin for both product and service-based tech organizations across the last decade. Lianne Murphy, Customer Success Director at Livingstone covers 5 key principles that a Customer Success professional can implement and leverage to ensure a positive customer experience.

    Cloud Paks? FlexPoints? What does it all mean?

    By now, most IBM customers will have a general idea of how Cloud Paks work. Alicia Ijaz goes into detail on the differences from the original FlexPoints and what customers should consider when making the decision on whether to purchase standalone licenses or Cloud Pak licenses.

    The EU Anti-Trust case against Broadcom - Robert Cannings blog

    The EU Anti-Trust case against Broadcom and what it means for you?

    Managing Consultant Rob Cannings takes a look at what the EU Anti-Trust case against Broadcom means, and what to be aware of if you’ve already made significant investments into perpetual VMware licenses and aren’t quite ready to make the leap into the new subscription offerings.

    Demystifying the Oracle Multitenant blog by Ben Dove

    Demystifying the Oracle Multitenant

    Livingstone Principal Consultant Ben Dove explores and explains what the Oracle Multitenant is, why it’s the future of Oracle database and how the licensing works.

    Confident in the accuracy and precision of your ILMT reports? Think twice... blog by Alicia Ijaz

    Confident in the accuracy and precision of your ILMT reports? Think twice...

    Managing Consultant Alicia Ijaz shares her knowlege and experience on how to ensure that ILMT reports are accurate, and why you need to do a lot more than simply deploy an ILMT agent on all IBM servers.

    Update your IBM Licensing now Cristobal Medina Colmenero blog

    Update your IBM licensing now! Unless...

    Principal Consultant Cristóbal Medina Colmenero deep dives into IBM Sub-Capacity licensing and discusses how your servers, products and hosts go from being eligible one day to ineligible the next.

    Are you ready for VMware's licensing metric changes_ Robert Cannings blog

    Are you ready for VMware's licensing metric changes?

    Managing Consultant at Livingstone, Robert Cannings gives his insights on the latest announcements from VMware.

    Unveiling ServiceNow impact - Adan Urdaneta blog

    Unveiling ServiceNow Impact: A Game-Changer for Your Enterprise Journey

    Managing Consultant and ServiceNow expert, Adan Urdaneta, shares his insights and knowledge about what you need to know when gearing up for your ServiceNow renewal or contemplating an Enterprise License Agreement.

    Microsoft Licensing SQL Server Licensable Components - Tyrone Howland blog

    Microsoft Licensing: SQL Server - Licensable Components

    Livingstone’s Head of Microsoft Delivery, Tyrone Howland gives the lowdown on Microsoft’s SQL Server licensing nuances, and the things to watch out for.

    VMware-Licensing-is-Changing---Jan-2024

    VMware Licensing is Changing

    With the recent acquisition of VMware by Broadcom, the company has announced some major changes to their future licensing plan.

    Six Tips for Optimizing License Spend and Avoiding Audit Risk

    Six Tips for Optimizing License Spend and Avoiding Audit Risk

    Discover how Livingstone offers effective strategies for managing software assets and navigating the complexities of today’s digital environment.

    SAM_Industry-Insights--October-2023

    SAM Industry Insights: October 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of October 2023.

    SAM_Industry-Insights-September-2023

    SAM Industry Insights: September 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of September 2023.

    IBM-Price-Changes-Sept-2023

    IBM Price Changes are happening - are you ready?

    If IBM features anywhere within your software estate, we’ve got the lowdown on what you need to know now and how to prepare.

    Resources-Gartner-Magic-Quadrant-2023

    Livingstone announced as a Leader in the 2023 Gartner® Magic Quadrant™

    Our position as a Leader in the Gartner® Magic Quadrant for SAM Managed Services recognizes our Completeness of Vision and our Ability to Execute on that vision.

    SAM Industry Insights 2023 August

    SAM Industry Insights: August 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of August 2023.

    SAM-Industry-Insights-July-2023

    SAM Industry Insights: July 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of July 2023.

    Blog-Key-changes-to-Oracle-Java-Licensing

    Key changes to Oracle Java Licensing

    Oracle have published the latest Global Price List for their Java product as of January 23, 2023 – one of the biggest changes to licensing we’ve seen for many years.

    Blog-6-Top-Tips-Software-Vendor-Audits

    6 Top Tips: Software Vendor Audits

    Many organizations are taken by surprise when faced with the total cost of a vendor audit. We’ve got six vendor audit tips for before, during and after an audit to prevent unbudgeted IT spend.

    Blog-Trustmarque-acquires-Livingstone

    Trustmarque Acquires Livingstone Technologies

    Transaction accelerates Trustmarque’s strategic focus on optimisation and cloud services, bringing the management of the whole software lifecycle to its customers.

    Blog-IBM-changes-passport-agreement

    IBM radically changed the Passport advantage agreement

    On February 1st 2023, IBM made a major update to the Passport Advantage license agreement that will impact all customers, with some customers impacted as soon as May 2023.

     

    Planning for a Microsoft Renewal? Two key factors to bear in mind.

    Microsoft’s ubiquity means a large number of enterprises and public sector organizations will be gearing up for a contract renewal exercise during 2023 and beyond.

    Blog-A-Guide-to-Oracle's-Term-ULA

    A Guide to Oracle's Term ULA (TULA)

    Oracle Unlimited License Agreements (ULAs) are a common sight for any ITAM, IT and procurement professionals.

    Blog-Vendor-audits-on-the-rise

    Vendor audits are on the rise

    Livingstone Group has witnessed a marked up-tick in the number of audit letters and new audit requests being sent out to our clients.

    Before you buy that SAM tool…

    Before you buy that SAM tool...

    Buying a tool without understanding the desired outcome of it is not new, especially in the SAM (Software Asset Management) industry.

    SAM-Industry-Insights-June-2023

    SAM Industry Insights: June 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of June 2023.

    SAM-Industry-Insights-May-2023

    SAM Industry Insights: May 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of May 2023.

    SAM-Industry-Insights-April-2023

    SAM Industry Insights: April 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of April 2023.

    SAM-Industry-Insights-March-2023

    SAM Industry Insights: March 2023

    The Livingstone Group’s monthly industry highlights, compiling news and press releases that may impact your business’s upcoming software renewals and software estates from the month of March 2023.

    Resources-Gartner-Magic-Quadrant-2022

    Gartner Magic Quadrant 2022

    Livingstone is proud to announce that we have been featured in the Gartner Magic Quadrant 2022 report for the second year running.