Take Control of Software Spend with Software Asset Management
A SAM Service That Adapts to Your Priorities
The service begins with a complimentary discovery consultation and personalised roadmap across your software and cloud estate. We use inventory, contract, usage and business data to identify the greatest savings and risk-reduction opportunities.
Rather than providing static reports, we interpret the data, recommend what to do next and help ensure changes are made. As priorities evolve, our hyperflexible Software Asset Management service shifts focus to the areas that will deliver the most value.
Optional specialist support includes:
- SAM maturity, processes, policies and governance
- Complex software forecasting
- Optimised bills of materials
- Software contract and vendor negotiation
Control Spend and Risk Across Your Software Estate
Major Software Vendors
Think Microsoft, Oracle, IBM, SAP. These vendors come with complex licensing, high audit risk,and hybrid deployments.
Cloud and SaaS Vendors
SaaS-first vendors like ServiceNow, Adobe, and more. These have less risk and usage is usually able to be measured via a publisher provided portal. But there’s high potential for cost leakage.
Tail Spend
Automatic renewals and tail spend are often overlooked. They consist of your smaller or niche software vendors. This is a world of many contracts, transactions and decentralised spend that cumulatively add up to millions.
Foundations
Continuous data ingestion in Acuity
Our in-house Acuity platform continuously ingests and normalises software, cloud, hardware, contract and user data, creating a living single source of truth that improves over time and breaks down data silos.
Enhanced insights
Human experts continuously analyse and action opportunities
Your dedicated service lead and specialist consultants continuously pull opportunities from the discovery layer and prioritise them across three optimisation streams:
- Strategic vendors (traditional SAM and audit-risk focus)
- Subscriptions & cloud (ongoing usage, optimisation and trend management)
- Renewals & tail-spend (commercially-focused renewal dossiers for procurement)
Effort is dynamically allocated to the software that matters most, when it matters most.
Enhanced Insights
Continuous optimisation, savings and risk reduction
As your estate, priorities and business strategy evolve, we continuously adjust focus – swapping opportunities, publishers and value streams in and out, increasing or decreasing intensity, and ensuring value is realised rather than just identified.
Comprehensive support
Take advantage of Livingstone’s expertise
Contract portfolios quickly spiral out of control if you don’t keep an eye on them. That’s why our team will always be on the lookout for potential gaps, risks and opportunities across your contract portfolio.
To help you manage your renewals more easily, we’ll improve your processes with ongoing digitisation and procurement support. We also save you money with recommendations for future contractual terms, price benchmarking and negotiation support for your largest and most complex contracts.
Recognised for Software Asset Management Leadership
Gartner® Magic Quadrant™ for Software Asset Management Managed Services
Livingstone has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Software Asset Management Managed Services and was positioned highest for Ability to Execute.
Ready to Take Control of Your Software Estate?
Disclaimer
Gartner, Magic Quadrant for Software Asset Management Managed Services, By Yolanda Harris, Jaswant Kalay, Rob Schafer, Charity Hooper , 29 September 2025
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.