Service Pillars
Traditional
Think Microsoft, Oracle, IBM, SAP. These mega vendors come with complex licensing, high audit risk,and hybrid deployments.
Cloud-Native
SaaS-first vendors like ServiceNow, Adobe, and more. These have less risk and usage is usually able to be measured via a publisher provided portal. But there’s high potential for cost leakage.
Tail Spend
Automatic renewals and tail spend are often overlooked. They consist of your smaller or niche software vendors. This is a world of many contracts, transactions and decentralised spend that cumulatively add up to millions.
Adapts with your Business Needs
- We don’t provide static, backward-looking reports for you to interpret. We make sense of the data, advise on what to do next, and ensure the changes are made.
- Our hyperflex contracts mean we adjust our areas of focus if you want to pivot your priorities or if we agree there are better optimisation opportunities
- Optional: We transform your SAM maturity creating process, policy and governance across departments, breaking down silos to ensure better decision-making.
- Optional: specialist services provide additional savings with complex forecasting, optimized BOM techniques, with contract negotiation experts
A personalised optimisation & risk roadmap, built from continuous discovery
We build an initial discovery layer across your software and cloud estate – normalising inventory, contracts and business context – to identify where the greatest savings and risk-reduction opportunities exist. This starts with a complimentary discovery consultation and roadmap and continues to mature throughout the life of the service.
Foundations
Continuous data ingestion in Acuity
Our in-house Acuity platform continuously ingests and normalises software, cloud, hardware, contract and user data, creating a living single source of truth that improves over time and breaks down data silos.
Enhanced insights
Human experts continuously analyse and action opportunities
Your dedicated service lead and specialist consultants continuously pull opportunities from the discovery layer and prioritise them across three optimisation streams:
- Strategic vendors (traditional SAM and audit-risk focus)
- Subscriptions & cloud (ongoing usage, optimisation and trend management)
- Renewals & tail-spend (commercially-focused renewal dossiers for procurement)
Effort is dynamically allocated to the software that matters most, when it matters most.
Enhanced Insights
Continuous optimisation, savings and risk reduction
As your estate, priorities and business strategy evolve, we continuously adjust focus – swapping opportunities, publishers and value streams in and out, increasing or decreasing intensity, and ensuring value is realised rather than just identified.
Comprehensive support
Take advantage of Livingstone’s expertise
Contract portfolios quickly spiral out of control if you don’t keep an eye on them. That’s why our team will always be on the lookout for potential gaps, risks and opportunities across your contract portfolio.
To help you manage your renewals more easily, we’ll improve your processes with ongoing digitisation and procurement support. We also save you money with recommendations for future contractual terms, price benchmarking and negotiation support for your largest and most complex contracts.
Ready to talk?